Shipping Policy
Shipping Policy for Hair haven
At Hair Haven, we are dedicated to ensuring a smooth and satisfying shipping experience for all our customers. Our shipping policy is designed to be transparent and straightforward, providing you with all the information you need regarding the delivery of your purchases.
Shipping Regions
We currently ship to addresses within the United States only.
Shipping Carriers and Options
We offer standard shipping for all orders. While we do not specify the carrier in advance, we ensure that your order is handled with care and efficiency.
Processing Time
Orders are typically processed within 1-3 business days. Processing times may vary, especially during peak periods or in situations that are out of our control.
Shipping Costs
We are pleased to offer free standard shipping on specific offers. Otherwise shipping costs are calculated based on your region.
Delivery Timeframes
The estimated delivery time for standard shipping is 8-15 days, depending on your location and other factors that may affect postal services. We appreciate your patience as we work to get your order to you as quickly as possible.
Tracking Information
Once your order is shipped, we will provide you with tracking information via email. This allows you to follow the journey of your package from our warehouse to your doorstep.
Handling of Lost or Damaged Items
In the rare event that your item is lost or damaged during shipping, we will send you a replacement at no additional cost. Your satisfaction is our top priority.
Returns and Exchanges
Our shipping policy is independent of our returns and exchanges policy. For more information on returns and exchanges, please refer to our Returns Policy.
Packaging
Your order will be packaged securely to ensure it arrives in perfect condition. We are committed to environmentally friendly practices and continually seek to improve our packaging solutions.
Customer Service
Should you have any questions or concerns regarding your order's shipping, please don't hesitate to contact us at contact@hairhaven.com. Our customer service team is here to assist you.